Privacy policy

• Account: your email address and a password (stored hashed), or the name and email from Google or Apple if you sign in with them.
• Your site: everything you type or upload in the builder: name, photo, profession, contact details, address, prices, testimonials and so on. What you publish is public by design, so only publish what you’re happy for anyone to see.
• Billing: handled by Paddle (see section 5). We store the Paddle customer and subscription IDs, not your card details.
• Product updates: only if you ask for them: the box when you sign up, “Keep me posted” on our pages, or the switch in your dashboard. We record your choice and when and where you made it, and add to our mailing list at Kit: your email and first name; your page’s address, kind, profession, city and country; whether it’s published or on a paid plan; when you signed up; and how you first found BeVisible (see section 4).
• Reviews you leave on a page: your name, your email address (confirmed when you sign in), your phone number if you add one, and your review. The page’s owner sees them; visitors see only your first name, your initial and your review. If you don’t have a BeVisible website yet, we also send you up to three emails: a thank-you for your review, then two short invitations to try BeVisible free for 7 days. Each one has a link to stop them, and they end by themselves if you make a website. We record that these emails were queued and sent, and who asked us to stop.
• Product updates without an account: if you leave your email on one of our pages, we send you one email with a link to confirm. Only when you open it do we add your email, where you signed up and how you found BeVisible to our list at Kit. If you don’t confirm, nothing is added.

If you upload a photo before signing in (a visiting card, brochure, menu or note), it is stored privately on our servers and nobody reads it. If no account claims it, it is deleted automatically at our daily clean-up once it is more than 7 days old.

Once you sign in, the photo is attached to your account and email, and read once by an AI model to pick out the text for your draft. Deletion is requested immediately after reading, with any failed deletion retried by the maintenance job; if it is never read, it is deleted at the daily clean-up. Only the text you confirm is saved. We keep a keyed one-way hash of the uploading connection’s IP address, only to stop abuse, until that same clean-up.

• Visit statistics: we count page views and taps on buttons (call, book, WhatsApp and so on), the website a visitor came from, and whether they used a phone or a computer. We don’t use cookies for this and we don’t record IP addresses, names or anything that identifies a visitor in those statistics. For abuse prevention only, a separate keyed hash of the connection’s IP address is removed by daily maintenance once it is more than 24 hours old, typically within 24–48 hours when cleanup is operating normally.
• Page performance: when enabled, we measure loading speed, responsiveness and layout stability. These measurements contain only a random metric identifier, the metric and whether the page was the home page, a marketing page or a customer site. They contain no account, website address or visitor details and are deleted after 30 days.
• Inquiry form: if a visitor sends a message, we store their name, email, optional phone number and message, show it to the site’s owner in their dashboard, and email the owner a copy. We also send the visitor one short email confirming the message was delivered (it doesn’t repeat what they wrote). The site’s owner decides what to do with it and is responsible for replying.

We don’t use advertising or tracking cookies. Your browser keeps your sign-in session, an unsaved draft, your light or dark setting and, if you install the app, a cache of pages and images so it loads fast and works offline. You can clear these at any time in your browser settings.

When you first arrive at BeVisible’s own pages from a link or another site, your browser also notes where from (the link’s campaign tags and the referring website) for 90 days. It stays on your device unless you sign up and opt in to tips and product news, when it’s added to your details so we know which posts and campaigns work. Visitors to the sites our customers publish are never tracked this way.

We share data only with the providers needed to run BeVisible:

• Supabase (through Lovable Cloud): database, sign-in and file storage.
• Cloudflare: hosting and delivering the website.
• Lovable’s AI gateway and the Google Gemini model: reading the photos you scan, only after you sign in.
• Lovable Email: sending account and notification emails.
• Kit (kit.com): our mailing list, only if you choose to get tips and product news. Kit receives the details listed in section 1.
• Paddle: payments. Paddle is the merchant of record, so it processes your payment details under its own privacy policy.

These providers may process data outside your country. We rely on their contractual safeguards for those transfers.

To run the service you asked for (building, publishing and hosting your site, and sending you notifications about it), to keep it secure and prevent abuse, to take payment, and to meet legal obligations. If you opt in, we also email you tips and product news, based on your consent. We don’t use your data for advertising or to train AI models.

• Scanned photos: deletion is requested as soon as they’re read and retried if needed. Photos never read are deleted at our daily clean-up once they’re more than 7 days old.
• Your account and sites: until you delete them or ask us to.
• Visit statistics and inquiries: while your site exists.
• Billing records: as long as tax law requires.
• Mailing list: until you unsubscribe or delete your account.

You can edit or unpublish your site, or delete a site, at any time from your dashboard. Unsubscribe from tips and product news with the link in any of those emails, or switch them off in your dashboard; account emails about your sites still arrive. To get a copy of your data, correct it, or delete your account entirely, email support@bevisible.site. We reply within 30 days. Depending on where you live you may also have the right to object, restrict processing, or complain to your data protection authority.

BeVisible is for professionals and isn’t meant for anyone under 18. We don’t knowingly collect children’s data.

If we change this policy in a way that matters, we’ll update the date above and, for significant changes, email account holders. Questions: support@bevisible.site.