1.30-day refund
If you’re not happy, ask for a refund within 30 days of any payment (a new plan or a renewal) and we’ll refund that payment in full. No questions, no forms. Your site goes offline when the refund is made.
2.How to ask
Email support@bevisible.site from the address on your account, with your site’s address (bevisible.site/yourname). You can also reply to your Paddle receipt, or request it at paddle.net.
3.When the money arrives
Payments are handled by Paddle, our merchant of record, so refunds go back to your original payment method through Paddle. They usually appear within 5 to 10 working days, depending on your bank.
4.Cancelling without a refund
You can cancel any time from your dashboard (Billing). Nothing more is charged, and your site stays online until the end of the period you’ve already paid for.
5.After 30 days
Payments older than 30 days aren’t refunded, except where the law requires it, or where we removed a feature your plan depended on (then we refund the unused part).